Privacy Policy

Your privacy matters to us. The Atascadero Chamber of Commerce ("we," "us," or "our") operates the Atascadero Lakeside WineFest website and event ticketing. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or attend our festival. By using our website, you agree to the practices described below.

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Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you interact with our website.
 

Information you provide:

• Name, email address, and phone number when you contact us or sign up for our newsletter

• Billing and payment details when purchasing tickets through our third-party ticketing partners (TicketSpice / my805tix)

• Vendor or volunteer application information submitted through our forms

• Messages sent via our website contact form
   

Information collected automatically:

• Device type, browser type, and operating system

• Pages visited, time spent on the site, and referring URLs

• IP address and approximate geographic location

• Cookies and similar tracking technologies (see Section 5)
   

How We Use Your Information

We use the information we collect to:

• Process ticket purchases and send order confirmations

• Send festival updates, newsletters, and promotional emails

• Respond to your inquiries and provide customer support

• Review vendor and volunteer applications

• Improve our website, marketing, and overall festival experience

• Comply with legal obligations and enforce our policies

• Analyze website traffic and measure the effectiveness of our marketing

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Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted partners who help us operate our website and run the festival (e.g., ticketing platforms, email marketing services like Constant Contact). These partners are contractually bound to protect your data.

• Event Operations: We may share information with co-organizers, the City of Atascadero, or venue partners strictly as needed to operate the event safely.

• Legal Requirements: When required by law, court order, or to protect the safety and rights of our organization, attendees, or the public.

• Business Transfers: In the unlikely event of a merger or reorganization of the Atascadero Chamber of Commerce, your information may be transferred as part of that process.

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Third-Party Services

Our website and ticketing operations use several third-party platforms, each governed by their own privacy policies:

• My805tix – Ticket sales and registration. Payment data is handled directly by these providers and not stored on our servers.

• Constant Contact – Email marketing and newsletter delivery.

• Meta (Facebook) – We may use the Meta Pixel to measure the effectiveness of our advertising and reach audiences on Facebook and Instagram.

• Google Analytics / Google Maps – Website traffic analytics and directions.

We encourage you to review the privacy policies of these services before sharing information with them.

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage data. These include:

• Essential Cookies: Necessary for the site to function properly.

• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

• Marketing Cookies: Track the effectiveness of our ads (e.g., Meta Pixel).

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality. Our site is built on the Wix platform, and Wix's own cookie policy also applies.

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Age Restrictions

The Atascadero Lakeside WineFest is an event featuring wine, beer, and spirits tastings. Participation at the event requires valid proof of age (21+) for alcohol tastings. Our website is not directed at children under 13, and we do not knowingly collect personal information from anyone under the age of 13. 

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Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.

• Correction: Ask us to correct inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from our marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.

• Do Not Sell (California): California residents have rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. For any CCPA requests, please contact us using the information below.
   

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is 100% secure. We encourage you to take precautions to protect your own personal information when online.
 

All payment transactions are processed by our third-party ticketing partners using industry-standard encryption (SSL/TLS). We do not store full payment card numbers on our servers.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

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Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to reach out to us:

Atascadero Chamber of Commerce
6907 El Camino Real ste a, Atascadero

Phone: 805-466-2044
Website: atascaderolakesidewinefestival.com

Mon – Fri  ·  8:30 AM – 5:00 PM